Do you want to continue your Leadership Journey in an innovative Organization with over 30 years in the Employment and Career Development Industry? Looking for an exciting opportunity to join a dynamic team that is making a difference in the lives of young people? BGS is looking for a talented and energetic individual to join our leadership team as a Project Coordinator.
Program Coordinator
Responsible for effective day to day service delivery & ensures excellent Customer Service is provided. Performs Career Consultant duties as required. S/he reports directly to Senior Management. Responsibilities include:
- Manage the program; achieve program goals & targets;
- Evaluate service delivery; prepare accountability reports; assist with staff recruitment & training
- Evaluate project performance; identify, analyze & provide solutions to possible challenges
- Ensure day to day service meets stakeholder objectives & BGS’s quality expectations
- Mediate disputes & help staff & clients overcome challenges; contribute to program delivery, client orientation & assessment
- Collaborate with community organizations; implement marketing & communications plans; develop partnerships with employers & employer organizations
- Promote the service & Liaise with government representatives, providers & community resources
- Perform caseload reviews & identify client trends
- Train team members to ensure service provision meets BGS standards/ Stakeholder expectations
- Provide Senior Management with accurate & timely information
- Coordinate & motivate project team; Maintain a professional service environment
Qualifications include:
- Post-Secondary education in career development, social sciences or related experience
- Demonstrated success in career & employment service delivery including contract management
- Minimum 5 years of proven leadership experience
- Strong communication, organizational & interpersonal competencies that enable: a) effective participation in a team environment including problem solving & conflict resolution skills & b) successful management of time, priorities, tasks, change & stress
- Enthusiasm & initiative with a commitment to excel in service delivery; a high level of cognitive & emotional intelligence
- Excellent communication, negotiation, coaching, listening & counselling abilities
- Experience working with individuals who are experiencing difficulty being successful in their employment/career & a commitment to motivate & encourage such participants
- Skilled in a variety of Career/Employment Planning tools/resources
- Current knowledge of Edmonton area/ Alberta labour market, providers & community resources
- Skilled with Mobius. Proficiency with current computer applications is required
Key Performance Criteria for All BGS Staff
- Ability to meet deadlines, pay attention to detail, & maintain standards of excellence.
- Loyalty & commitment to the team demonstrated by initiating innovative ways of working.
- Demonstrate responsibility in relation to the completion of tasks & the willingness to help other team members’ as required.
- Present a professional image, excellent customer service, strong written & verbal skills
- Ability to work under pressure & within time constraints
- Instinct to problem solve quickly, Excellent team player & a “Can Do” Attitude
- Mediate disputes & help staff & clients overcome challenges; contribute to program delivery, client orientation & assessment
Are you ready to come join our Team? We’re waiting for you!!
If this sounds like you, Apply Now!
Submit resumes, quoting PC 24-01 in the subject line to [email protected]